FAQ

Questions, answered

How long does it take to open a store?

Most sellers are live the same day. Create your account, add store details, upload your business license or national ID, and our team reviews within a few hours.

Which countries and payment methods do you support?

Macdaar operates across Somalia, Kenya and Ethiopia. All payments run through bila, one gateway that covers EVC Plus, eDahab, Sahal and cards.

What does it cost to sell?

One flat commission for every seller: you keep 80% of every sale. The 20% platform fee covers payment processing, hosting and support. No tiers, no monthly fees.

How and when do I get paid?

Payouts settle to your linked mobile wallet or bank account every week via bila. Every payout is itemised in your dashboard.

What do I need to verify my store?

KYC is the same for everyone: a store logo plus one identity document — a business license (PDF) or a national ID. Upload during store creation, update anytime in settings.

Which languages does my storefront support?

Six: Somali, English, Swahili, Amharic, Oromo and Arabic — including full right-to-left layout for Arabic.